Soft Skills Assessment

The consequences of unemployment and underemployment can be long lasting and include reduced wages, decreased productivity and shortened career opportunities. We must look to develop a skilled workforce that has both the hard and soft skills that are necessary to succeed in today's global economy.

Closing the soft skills gap for today's economy

Employers benefit from having employees earn a National Work Readiness Credential in important ways, such as in reducing turnover, improving productivity, and maximizing on-the-job training. With the National Work Readiness Credential - Soft Skills, employees are more likely to work in teams to achieve mutual goals and objectives, demonstrate willingness to work, show initiative, and display responsible behaviors at work, including avoiding absenteeism and demonstrating promptness.

What skills are measured by the
Soft Skills Assessment? 

To earn their National Work Readiness Credential, learners must pass the Soft Skills Assessment. The assessment is composed of questions measuring entry-level work tasks and behaviors, including communicating effectively; conveying professionalism; promoting teamwork and collaboration; and thinking critically and solving problems. The assessment items require the learner to choose two answers for each question, the “best” and “worst” answers for handling each situation.

The online assessment requires use of a lockdown browser and has a time limit of 60 minutes. To earn their credential, the participant must achieve a scale score of 203 or greater. The back of the credential details the skills mastered by the participant which makes adding the credential on their resume and in their portfolio for employers to quickly recognize the skills needed most from today's workforce.


The Soft Skills Assessment was developed based on the national Equipped for the Future (EFF) applied learning standards and the U.S. Department of Labor’s work on SCANS and O*NET. Managers, workers, and supervisors from across industries identified the skills from the EFF Standards as critical for entry-level workers to succeed in today’s workplace and global economy.

Sample of a National Work Readiness Credential - Soft Skills
Back page of the Soft Skills Credential detailing the skills mastered
Did you know... 

WIN Learning also provides online self-paced courseware to help learners and job seekers prepare for the Soft Skills Assessment. The Soft Skills Courseware aligns to the Soft Skills Assessment, making it a great resource for preparation or remediation. 

Contact WIN Learning today and ask about bundling the Soft Skills Assessment and the Soft Skills Courseware to give your learners and job seekers the right tools for the job.

Learn more about:

Soft Skills Courseware