Password Requirement Changes – April 14, 2022

Password requirements will change the evening of April 14, 2022. 

Newly created passwords must meet the following requirements:
  • Length must be between 8-16 characters.
  • Must be different than your current password.
  • Must contain at least one capital letter.
  • Must contain at least one lowercase letter.
  • Must contain at least one number.
  • Must contain at least one special character.
  • Must NOT contain the word 'Password'.
  • Must NOT contain your first or last name.
  • Must NOT contain your email address.

For more information or support, contact Support at WIN Learning

To report issues or ask questions about these changes, please contact the WIN Learning Help Desk:


Phone: 888-717-9461 Option 3

All internal and external support requests are logged and tracked and get routed to the appropriate parties.

Please remember to include a detailed description of the issue, who it impacts, system/environment info, and reproduction steps and an actual due date. If helpful, please include a screenshot.