Choose User Administration under the Admin tab to open the User Administration menu.

User Administration Menu

List and Edit Users:


Choose List and Edit Users to see a list of users. From the drop-down box select a user type. You will only have choices based upon your permission levels.  Once you select a type, the search box will expand and you can search for a specific user by first name, last name, email or status (active or deactivated) or you may choose the Show All tab and view a list of all users.  

Select a User

Create a New User:


To enroll a new user, select Create a New User from the User Administration Menu. From the drop-down box select a user type. You will only have choices based upon your permission levels.  Once you select a type, the search box will expand and you may be prompted to fill in additional information such as the school or site the user should be enrolled in. When all of the required information has been entered a Create button will appear.

Enroll a New User

Clicking the create button will open a pop-up where you will enroll the user. Complete the requested enrollment information (middle name is optional) which includes creating a username and a password. To create a username, you must use an email address. If the user you are enrolling does not have an email address, click on the check box beside Email (the check mark should disappear) and leave the ‘Enter Email’ box empty. A “mock” email address will be generated during the enrollment process. If you do not wish to set a password for the user, click the check box beside Password (the check mark should disappear) and leave the ‘Enter Initial Password’ box empty. A temporary password will be generated during the enrollment process. If you elect to let the system generate a temporary password, the user will be forced to change their password on their initial logon.  You may also choose to force the user to change the password you created at their initial logon by clicking the check box beside User must change their password at next logon. Click Create Person after the required information has been entered.


Note: You can only add new users that are below your own permission level. For example, administrators can enroll everyone, including other administrators, facilitators and learners. Location administrators can enroll facilitators and learners. Facilitators can enroll learners. Learners cannot enroll or self-enroll in the portal.

Create New User

When the enrollment process is complete a dialog box will appear containing the username and password of the individual enrolled. If you elected to allow the system to generate a username and/or password please make a note of the username and password in the dialog box.

User Enrollment Complete